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CRM ROADMAP
The Simple, Powerful
online CRM
Close More Deals,
Faster.
Close More Deals,Faster.
Faster.
Trusted by 1,000,000+ people worldwide
Marketing Automation
Expanding your business with more effective marketing
8Manage helps identify target audience by demographics, psychographics, behaviors and interests and further segment them by their personal info such as age, marital status, education level, salary range, etc.
8Manage helps identify target audience by demographics, psychographics, behaviors and interests and further segment them by their personal info such as age, marital status, education level, salary range, etc.
8Manage allows to create personalized contents, integrate them with surveys, seminar announcements, online-event registrations, etc. and send to the target audience to automate the entire marketing process.
8Manage supports pre-defined templates for quick creation of campaign milestones. Multiple campaigns can be executed and tracked in parallel. Provide management tools for effective event planning and execution.
8Manage provides a unique, real-time view of marketing activity information to help your team clearly understand the progress and results of each marketing activity, and identify and capture effective business opportunities more quickly and accurately. 8Manage also allows real-time tracking and summary statistics of the ROI of each campaign and provide dynamic deviation analysis of target vs. actual result and budget vs. actual cost for each marketing activity.
Sales Automation
Selling smarter and closing more deals in less time
Lead
Nurturing
Deep Analytics
Data Collection
Opportunity Management
Maximize the chance
All contact information such as names, contact types, addresses, phone numbers, etc. are stored in a searchable database that teams can retrieve anytime and anywhere.
All contact information such as names, contact types, addresses, phone numbers, etc. are stored in a searchable database that teams can retrieve anytime and anywhere.
Automate your repetitive tasks by allowing you to create workflows that trigger actions or send follow-up reminders for the next actions.
Lead
Nurturing
Help your team manage the process of converting leads to customers by identifying and scoring leads, developing relationships with prospects and creating targeted contents in each stage of the buyer's journey.
Opportunity Management
Maximize the chance
Help your team to create and send proposals and quotes to customers. Automate the approval process to ensure consent and authorization proceed timely.
Deep Analytics
Data Collection
Allow your team to track sales targets, identify high potential opportunities, understand product performance and obtain real-time information on sales by region, sell-thru rate and sales by rep.
Recurring Business Management
Selling smarter and closing more deals in less time
Contract Management
Ensure win-win
Delivery & Support Management
Maximize satisfaction
Client Management
Lifetime relationship
Allow all necessary parties to collaborate and add notes and track interaction history and to document conversations with specific contacts.
Client Management
Lifetime relationship
Allow all necessary parties to collaborate and add notes and track interaction history and to document conversations with specific contacts.
Delivery & Support Management
Maximize satisfaction
Collect, upload, store and share documents in a centralized location, making it easier for everyone involved to access information, and promote a smooth, consistent experience for your customers.
Contract Management
Ensure win-win
Allow your team to see the full picture of the orders/deals/opportunities your business hopes to sell as well as the progress and status in each stage in the sales funnel.
Generate predictions for future sales based on the progress of the sales opportunities and their probability of closing.
Customer Support
8Manage helps transform your customer service to great.
Personalized
Competent
Convenient
Proactive
Good customer service always starts with a human touch. 8Manage allows your teams to personalize interactions to greatly improve customer service and let customers know that your company cares about them and their problems. Instead of thinking of service as a cost, consider it an opportunity to earn your customer’s business all over again.
Personalized
Good customer service always starts with a human touch. 8Manage allows your teams to personalize interactions to greatly improve customer service and let customers know that your company cares about them and their problems. Instead of thinking of service as a cost, consider it an opportunity to earn your customer's business all over again.
Competent
Customers have identified competency as the element that plays the biggest role in a good customer experience. 8Manage provides you with the knowledge management facility to allow your teams to maintain a strong knowledge of the company and its products, as well as the power to fix the customer's problems. The more knowledge they have, the more competent they become.
Convenient
Customers want to be able to get in touch with a customer service representative through whichever channel is the most convenient for them. 8Manage allows your customers to get in touch with your service teams via multiple channels and also provides them tools to make it easy for them to figure out how to contact you.
Proactive
8Manage allows your teams to anticipates and prevents common problems before a customer needs to reach out for help, it includes in-app guidance, direct contact from a representative, self-service resources and communicating a potential problem.
Business Analytics
Increasing competitiveness by making wiser decisions
Allow executives to conduct trend analysis and forecasting, which provide valuable insights into market dynamics, customer behavior and business performance and to improve strategic planning.
Allow executives to conduct trend analysis and forecasting, which provide valuable insights into market dynamics, customer behavior and business performance and to improve strategic planning.
Allow executives to assess product fit, measure to manage better, identify patterns, collect customer feedback, see the bigger picture and to make better decisions.
Allow executives to analyze data related to operations and processes to identify improvement opportunities. This may include streamlining processes, reducing costs, and increasing efficiency.
Help executives to be more observant with competitor analysis. customer feedback and external factors data and more proactive to look at other industries and similar companies overseas.
Empower executives to identify potential risks through historical and real-time data analysis, providing early warnings and enabling timely intervention.
Mobility
Great enhancement of sales productivity
- Repository for target audience and automated tools for content creation
- Efficient delivery of personalized contents to segmented audience
- Accurate tracking of the progress and results of each campaign
- Effective marketing cost management and real-time statistics of ROI.
- Repository for target audience and automated tools for content creation
- Efficient delivery of personalized contents to segmented audience
- Accurate tracking of the progress and results of each campaign
- Effective marketing cost management and real-time statistics of ROI.
- Find customers and their contact information
- Find contracts and their performance information
- Manage and track leads and opportunities
- Manage client appointments, events and tasks
- Prepare quotations and make sales forecasts
- Prepare customer communication and sales performance reports
- Help better understand the needs and concerns of customers and be more precise and deliberately improve services to them.
- Help enhance customer satisfaction, and to gather feedback from customers, analyzing and evaluating the responses to create customer satisfaction initiatives.
- Increased customer loyalty; result in increased revenue in terms of your services.
- Know where the business sits in the industry and have clarity in your mind that the business needs to improve.
- Help make better decisions by providing data-driven insights into customer needs, competitor strategies and market trends.
- Boost productivity, cut costs, find new opportunities, and reduce risks by optimizing business strategies and making more informed decisions.
What our customers are saying
8Manage enables companies of all sizes and across every industry make better business decisions
and achieve their business goals on our platform.
Now, customer data from various business systems can be updated into 8Manage CRM in real-time.
OCBC Wing Hang Bank
8Manage CRM has realised for us a comprehensive automated management of the whole sales from pre-sales to after-sales.
Avnet
8Manage CRM is a product with strong technical support, which helps us store and utilize our data and track customer dynamics in real time.
Tiptop Consultants Ltd.
Increase sales and build long-term client relationships
Streamline management. Boost productivity. Grow confidently.
All from 8Manage
All from 8Manage
Increase sales and build long-term client relationships
Streamline management.
Boost productivity. Grow confidently.
All from 8Manage
